Surveys
ALTEC College’s quality policy supports delivery of quality services and processes that help meet requirements of students, staff members, industry stakeholders, and in complying with quality standards within the national regulatory framework.
For the college this means developing a planned and ongoing process to systematically review and improve training and assessment processes, training and assessment materials and resources and services through analysis of relevant information and collection of data from student, staff members, and where possible other stakeholders of the college.
Student surveys help us improve quality of our courses and students services. We collects feedback data at regular intervals to help it evaluate quality training and assessment across all of our operations.
We request that you undertake the following surveys when arranged by your facilitator or course coordinator;
- Agent Satisfaction Survey
- Student Satisfaction Survey
- Unit Evaluation Survey
Conducted on completion of your studies or end of your enrolment
Conducted at the end of each academic semester
Students are encouraged to bring any issues to the attention of appropriate staff. Students are asked to provide feedback on each unit of competency at the end of each term and overall satisfaction on completion.
Student Demography
ALTEC College has been operating in the international education market since 2008 as a registered training organisation, delivering a range of skill courses to its students.
ALTEC College invites international students to come and study in Australia. We welcome a wide variety of individuals from across the globe.
At ALTEC College we have a great team that makes all of our international students feel comfortable in an environment that they may be new to them. We provide our students with the best support possible. We are proud of our values, mission and what we are about. We provide industry standard resources, with ample breakout space to enhance student interaction and meeting. Our computer lab and lecture rooms have the necessary resources for ‘inspired learning’. Our trainers have many years of industry experience which allows them to pass on their skills & experience in Australia and/or globally. Our trainers work alongside students as mentors and train them outside classroom learning, which is extremely beneficial to international students in finding placements and jobs in the marketplace.
ALTEC College has a very strong presence on social media, and we communicate with our stakeholders via apps, websites, emails, telephone and in person. We have student support staff who can liaise in various languages and are multi-lingual. Some students with limited English speaking skills find this very convenient as they can resolve their queries in their own language.
ALTEC College offers additional English support classes to students who are seeking assistance in refining their English skills. At ALTEC College, we do realise that English may not be their first language, but we offer options for them to have someone here at ALTEC College to understand their queries in their preferred language and guide them towards enhancing their English speaking skills.